Return Policy

XoJulez Returns & Exchanges

We want you to love your XoJulez pieces! If something isn’t quite right, we happily accept returns for a full refund or exchange within 30 days of your original ship date.

Before You Send It Back

To be eligible for a refund or exchange, items must be:

• Unworn and unaltered with all original tags attached.

• Accompanied by your original invoice.

How to Mail Your Return

Please pack up your item, include your invoice, and ship via a trackable carrier (USPS, UPS, or FedEx) to:

XoJulez ATTN: Returns 95 Sockanosset Cross Rd., Suite 205 Cranston, RI 02920

Note: Return shipping fees are the responsibility of the customer. Because we cannot be responsible for lost or stolen packages, we strongly recommend keeping your tracking number until your refund is processed.

Refunds & Exchanges

• Refunds: We’ll email you the moment your return is processed. Please allow up to 15 days from the date we receive your package for the refund to reflect on your original payment method.

• Exchanges: We currently only process direct exchanges for the exact same item. Want a different style? Simply return your item for a refund and place a new order online!

Questions? We're always here to help. Drop us a line at info@xojulez.com.